SELF-ASSESSMENT AS A TOOL FOR QUALITY MANAGEMENT SYSTEM IMPROVEMENT

The relevance of organisation self-assessment in the field of quality management is proved. The article presents the results of comparative analysis of criteria for domestic and foreign models, which can be used for self-assessment. Also the results of comparative analysis of self-assessment methods are shown. Recommendations on the choice of self-assessment model and method for improving the quality management system are given

Authors: V. V. Azaryeva

Direction: Quality Management, innovation and crisis Management

Keywords: Self-assessment, quality management system, self-assessment model, self-assessment system

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