Conceptual model of the user's attention system in a software product

The trend toward increasing complexity of modern software products and their visual interfaces is becoming increasingly noticeable. In this regard, the frequency of publications about negative user experience in the blogosphere is growing, which is associated with designers ignoring users' psychophysiological limitations when designing software products. This leads to an increase in the number of operator errors, a decrease in work speed, and reduced satisfaction with functioning in the digital environment. The purpose of the work: development of a model that makes it possible to take into account the limitations of the human psyche when designing software product interfaces. Materials and methods: to build the conceptual model, the author used materials collected and systematized from engineering psychology, cognitive psychology, error theory, and ergonomics. Results: an original conceptual model of the software product user's attention system has been developed, which for the first time visualizes a multi-level system of connections between the components of attention, mental processes, properties of the attention system, their limitations (characteristics), and the factors that determine these limitations, thereby making it possible to design interfaces that take into account the boundaries of the user's attentional capabilities. A separate element of novelty is the elimination of terminological uncertainty. The model establishes a rigorous conceptual framework that distinguishes between concepts that are similar at first glance, and also serves as the foundation for the subsequent development of an analytical model for assessing interface quality.

Authors: A. V. Vostrykh

Direction: Informatics, Computer Technologies And Control

Keywords: user Interface, informational and functional element, software product, conceptual model, attention system, psychological processes


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